Welcome
About Us
Historical Background
PHSW was officially launched on 26 May 2000 as a primary health care service under the management of Newtown Union Health Service (NUHS) with funding provided by the Health Funding Authority (HFA). The Business Plan developed for NUHS/PHSW for the financial year 1 October 1999 to 30 September 2000 committed to establish the service and to promote PHSW's move towards full governance. The plan identified three phases - year one was the establishment and service delivery, year two focused on service consolidation, and year three would prepare PHSW to move towards self-governance.
The establishment phase involved the set up of the Pacific Board, staff recruitment, infrastructure build up and putting in place of administration and clinical processes. PHSW's administrative and clinical policies and processes were developed or even adopted from NUHS' well-established systems. A working party, approved by the Board was set up in January 2001 to assist with the phasing out process from NUHS. The party included 3 Board members, NUHS Manager & PHSW Service Manager.
Lessons learned from these development phases were that PHSW needs continuous sound support in terms of finances, personnel advice and resource input. One of the key issues was the need for workforce development and governance viability to ensure PHSW is a robust and effective community-based primary health care provider. This interim plan would assist the development and expansion of PHSW and the service it provides to the community.
The purchase of the Medical Centre at Strathmore have added the responsibility both at the governance and management level to ensure it operates within a short take over time frame. Locum doctors and advisers had been contracted to support PHSW with the operation of the Medical Centre while it develops its strategies to put in place long term plans.
Vision
"Healthy Pacific Peoples"
Mission
"To improve the health status of the Pacific community by providing an alternative Pacific approach towards a quality, affordable, comprehensive, and holistic family-centred Primary Healthcare service that is responsive to the health needs of Pacific people.
Goals
To provide accessible, quality health services to Pacific people
To provide a range of services that meets Pacific peoples health needs
To develop a PHSW Model of Care that is consistent with our vision and mission
To promote and encourage wellness of Pacific people
To maintain a well-managed and credible Pacific organisation
To develop and maintain a Pacific workforce
To maintain awareness of the political environment in relation to Pacific health
To be an advocate for Pacific communities
Values
Respect & acknowledge Pacific cultural values & diversity
Pacific Community-owned
Accountability
Honesty and integrity
Respect for Maori and other cultures
Transparency
Professionalism
Creativity
Partnership and collaboration
Priorities
Organisation Development
Workforce Development
Service Delivery
Health Gains
Community Engagement
Current and Future PHSW Profile
Governance
PHSW is governed by the Pacific Board, which comprises of members who are elected by their respective 7 Pacific communities. Under the Constitution there are three additional co-opted members appointed by the Board. Ex-officio members include the Service Manager, Team leader, and Doctor. The roles and responsibilities of the Pacific Board are to set and monitor the policy direction for the service, network, represent PHSW, endorse budgets, and provide overall oversight for service's contractual obligations.
Management
By the end of January 2002, PHSW will operate independently from NUHS. Since its establishment in 2000, PHSW was under the guidance and management of NUHS due to contractual obligations. The plan was for PHSW to phase out of NUHS and operate as a Pacific Health Provider within a set timeframe. The Service Manager is responsible for the overall management of the service. The Clinical Team provides overall clinical oversight and coordination.
Staff
With the purchase of the Medical Clinic in Strathmore, a number of staff employed on both permanent and contractual basis increased.
There are 4.805 staffs based at the Community Mobile Nursing Service at 410 Broadway, Strathmore and 2.005 staffs are based at the Medical Centre. The expectation is for the Service Manager and the Administrator to spread their time between the Community Mobile Nursing Service and Medical Centre at 412 Broadway, Strathmore.
There are 2.005 staffs and 5 locum doctors based at the Medical Centre and will increase as we continue to develop the service.
POSITION | LOCATION | HRS (FTE) |
| Nursing Service | ||
| Primary Health Nurse | Strathmore | 1.0 |
| Primary Health Nurse | Strathmore | 0.8 |
| Community Health Worker | Strathmore | 1.0 |
| Community Health Worker | Strathmore | 1.0 |
| Administrator | Strathmore | 1.0 |
| Cleaner | Strathmore | 0.005 |
Medical Centre | ||
| Primary Health Nurse | Strathmore | 1.0 |
| Receptionist | Strathmore | 1.0 |
| Cleaner | Strathmore | 0.005 |
| Locum Doctor | Strathmore | 1 session |
| Locum Doctor | Strathmore | 1 session |
| Locum Doctor | Strathmore | 2 sessions |
| Locum Doctor | Strathmore | 6 sessions |
| Locum Doctor | Strathmore | 10 sessions |
| Service Manager | Strathmore | 1.0 |
The Services we Provide
PHSW encompasses two key delivery services. The Nursing and Community Service, is a mobile service providing primary care services to the Pacific community. Originally, the service was funded under two government-funded contracts namely the Primary Care Services and Tamariki Ora/Well Child. The latter covers the facilitation and whanau support components only. On 1 July 2007, the original contracts were reconfigured into an integrated care contract focussing on a multi-displinary approach to the care of the patient. The service is also delivering a smoking cessation programme for Pacific people with Pacific Health Service Porirua and is currently negotiating the HEHA (Healthy Eating, Healthy Action) contract with Capital & Coast District Health Board (C&CDHB).
Additional funding was received in November 2000 from MOH under the Pacific Provider Development fund to assist in the development of the service. It covered workforce and resource development. PHSW continues to seek further funding to support the development of the organisation.
The Medical Clinic at Strathmore came into being as the result of the purchase of Dr John Cosgriff's surgery in November 2001. The clinic is currently operated under Access Formula through South East and City Primary Health Organisation.
